Return & Refund Policy

Last Updated: September 8, 2026

At Stylyfy, we want you to be satisfied with your purchase. If you are not completely satisfied with your children's ready-made clothing item, you may request a return or exchange subject to the terms and conditions outlined in this policy.

Please read this Return & Exchange Policy carefully before placing your order. By purchasing from Stylyfy, you acknowledge and agree to the terms mentioned below.

1. Return & Exchange Period

Customers may request a return or exchange within 7 days from the date the order is delivered.

Return or exchange requests submitted after the 7-day period may not be accepted.

We strongly recommend that customers inspect their order as soon as it is received and contact Stylyfy promptly if they wish to request a return or exchange.

2. Eligibility for Return or Exchange

To be eligible for a return or exchange, the product must be in its original condition and meet the following requirements:

  • The return or exchange request must be made within 7 days of delivery.

  • The item must be unused and unworn.

  • The product must not have been washed, altered, damaged, or misused.

  • Original tags and packaging should be retained where applicable.

  • The item must be returned in a condition suitable for resale.

3. Non-Returnable & Non-Exchangeable Items

The following items may not be eligible for return or exchange:

  • Items returned after the 7-day return period.

  • Items that have been worn, used, or washed.

  • Items that have been altered, modified, or damaged after delivery.

  • Items without applicable original tags or packaging.

  • Items that are not in their original condition.

  • Items that do not meet Stylyfy's return or exchange requirements.

4. Wrong or Damaged Products

If you receive an incorrect or damaged product, please contact Stylyfy customer support as soon as possible after delivery.

Customers are advised to inspect their order immediately upon receiving it and report any issue within the applicable 7-day return period.

Any claim regarding a wrong or damaged product may be reviewed by Stylyfy before a return, replacement, or other resolution is approved.

5. Exchange Policy

Customers may request an exchange within 7 days of receiving their order, provided that the product meets the applicable exchange requirements.

Exchanges are subject to product availability. If the requested replacement item is unavailable, Stylyfy may offer an alternative option.

The product being returned for exchange must be unused, unworn, unwashed, and in its original condition with applicable tags and packaging intact.

6. How to Request a Return or Exchange

To request a return or exchange, customers must contact Stylyfy within 7 days of delivery.

Please provide your order details and clearly mention whether you are requesting a return or exchange.

Email: contact@stylyfy.com
Phone: 0317 1023773

Customers should not send any product back without first contacting Stylyfy and receiving return instructions.

7. Return Shipping

If a return or exchange is approved, Stylyfy will provide the customer with the necessary return instructions.

Customers are responsible for following the provided return instructions and ensuring that the product is securely packaged to prevent damage during transit.

Any applicable shipping charges will be communicated to the customer during the return process.

8. Refund Policy

Once an approved returned product is received and inspected, Stylyfy will process the applicable refund.

For approved refunds, a processing charge of PKR 350–500 will be deducted from the total refund amount.

The exact processing charge may vary depending on the order and applicable processing or return-related costs.

As Stylyfy currently offers Cash on Delivery (COD), customers should contact our support team for instructions regarding an approved refund.

Refunds are subject to the product meeting all applicable return conditions. Simply requesting a return does not automatically guarantee a refund.

9. Order Cancellation

Customers may request cancellation of an order before the order has been dispatched.

Once an order has been dispatched, the order cannot be cancelled.

Customers who wish to cancel an order should contact Stylyfy as soon as possible after placing the order.

10. Delivery Information

Stylyfy provides delivery across cities in Pakistan.

Standard delivery generally takes approximately 3 days. Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, or circumstances beyond our control.

Delivery is currently free across Pakistan.

11. Product Inspection

Customers are encouraged to inspect their purchased items immediately after receiving their order.

If you intend to request a return or exchange, please contact Stylyfy within the applicable 7-day period.

Products should remain unused, unworn, unwashed, and in their original condition until the return or exchange request has been reviewed.

12. Policy Changes

Stylyfy reserves the right to update or modify this Return & Exchange Policy from time to time.

Any changes will be published on this page with an updated Last Updated date. Customers are encouraged to review this policy periodically.

13. Contact Us

If you have any questions about our Return & Exchange Policy, please contact us using the information below:

Stylyfy
House No 8, Street 7, Sector F, Manzoor Colony, Karachi, Pakistan

Email: contact@stylyfy.com
Phone: 0317 1023773
Customer Support: 24 Hours

By placing an order with Stylyfy, you acknowledge that you have read and agreed to this Return & Exchange Policy.